Shipping policy
SHIPPING POLICY – IBX COLLECTION
At IBX COLLECTION, we are committed to delivering your orders quickly, safely, and free of cost across Pakistan. Your satisfaction and trust are our priority. Inspired by common practices among Pakistani clothing brands offering free shipping and nationwide delivery.
🚚 Free Shipping Across Pakistan
We proudly offer FREE DELIVERY on all orders across Pakistan with no hidden charges.
📦 Order Processing
- Orders are processed within 24–48 hours after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
⏱️ Delivery Time
- Major Cities: 2–4 working days
- Other Areas: 3–7 working days
- Remote areas may require additional delivery time.
💳 Payment Methods
We currently offer:
- Cash on Delivery (COD)
- Bank Transfer
- Easypaisa / JazzCash
📍 Delivery Information
Please provide a complete and accurate shipping address with an active phone number to avoid delays in delivery.
🚫 Order Cancellation
Orders can only be canceled before dispatch. Once shipped, cancellations may not be possible.
📦 Tracking Your Order
Once your order is dispatched, our team will share a tracking ID via WhatsApp or SMS.
⚠️ Delays
Delivery may be delayed during:
- Eid holidays
- Sale events
- Bad weather conditions
- Courier service issues
📞 Need Help?
For any shipping-related queries, contact IBX COLLECTION customer support through WhatsApp or our official social media pages.